Move your money globally, without the complexity.

Frequently asked questions.

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• What is Rampy?

  A way to move money between an ordinary bank account and stablecoins. You can buy stablecoins with a bank transfer, sell them back to your bank, swap between stablecoins and networks, or open a deposit account whose incoming payments convert automatically.

• Is Rampy custodial?

  No. Stablecoins are sent to a wallet address you control, and money is paid out to the bank account you choose — yours, or somebody you are paying. Rampy is designed so that customer assets are not held by Rampy.

• How does Buy work?

  You choose an amount, a network and an asset, and we show the fee and the estimate before you confirm. You then make one bank transfer for that exact amount, including the reference we give you, and the stablecoins reach your wallet. Orders start at 100 GBP and are open in GBP for now — a deposit account takes dollars and euros too.

• How does Sell work?

  You choose an amount and the bank account to be paid, then send the stablecoins to the deposit address we show. Who can be paid: Your own account, in the name you are verified under, or somebody else's — a person or a business you are paying. For somebody else's, you give their name and address when you add the account, and each payment to them has a limit, lower while the account is new; the app shows it before you pay. In the UK and the euro area the receiving bank also checks the holder's name against its own records, so give it exactly as the bank has it.

• How does Swap work?

  A swap moves between stablecoins, between networks, or both, with no bank involved. Swaps start at 20 and are priced at 0.5% of the amount, with no flat fee.

• What is a deposit account?

  Permanent bank details in your own name, in USD, EUR or GBP. Anything paid into them is converted and sent to your wallet without you placing an order, which suits money that arrives on a schedule you do not control. Priced at 1.99% with no flat fee. We suggest payments of 100 or more; smaller ones still convert, though our partner's own minimums can apply. An account with no payment for 60 days closes, after an email at least 14 days before; reopening keeps the same details.

• What fees does Rampy charge?

  A buy or a sell is 1.99% + 1.99 below 500, then 0.99% + 1.99 from 500 of the amount you send — pounds on a buy, the stablecoin on a sell. A swap is 0.5% of the amount, with no flat fee. A deposit account or an auto-convert address is 1.99% with no flat fee, which is cheaper than an order below about 500 and dearer above it. The pricing page shows the figures by amount.

• Which currencies are supported?

  Payouts go to USD, EUR, GBP, BRL and MXN. Deposit accounts take USD, EUR and GBP, and one-off buys are open in GBP; reais and pesos are payout-only. Which you can use also depends on the country your account is verified in.

• Which stablecoins are supported?

  USDC, USDT, EURC, PYUSD, across 9 networks. Not every asset runs on every network, and the app only ever offers the combinations our partner actually routes.

• Which countries are supported?

  Availability varies by country, by product and by payment method, and is decided by our payments partner during verification rather than by us. The rails we run and the countries each one banks in are listed on the availability page. If a rail is not available to you, the app will not offer it.

• Why do I need to verify my identity?

  Because money is moving between a regulated banking rail and a blockchain, and the rules that apply to that require it. Verification runs once, through our payments partner, and covers every product.

• What happens if something goes wrong with an order?

  Orders carry return instructions, so an order that cannot complete is sent back to where it came from rather than getting stuck. Every order has a status page, and you can report a problem on it.